FAQ's Section
Frequently Asked Questions
FAQ's
Our search bar will allow you to explore a variety of clothing items by entering keywords, brands, or specific categories to find the perfect match.
Once you have chosen your desired items, you can add them to your Wishlist by clicking on the heart symbol or clicking on the item -you will then be directed to each individual retailers website to complete the purchase. All retailers are responsible for taking payments, arranging delivery, returns etc.
All tracking information will be sent directly from the retailer. Once you have completed your purchase with the retailer, they will be in contact with delivery/tracking details. Please refer to their individual terms and conditions before purchasing.
All returns/exchanges are dealt with by the retailer. Please refer to their terms and conditions.
Yes, do get in contact (on our contact us page) if you have a general enquiry. Please note, we are unable to discuss any purchases made to the retailer, do contact them directly for updates, delivery information, returns etc.
AZmoda allows you to save items and create a personalised Wishlist. It is live information from the retailers website that is up to date, you can save items to your Wishlist and it will remain there while you’re browsing. Please note, if you do not have an AZmoda account, you Wishlist will not save and will be deleted after 30 minutes of inactivity.
Yes, you can save items and create your own personalised Wishlist. If you are logged in your Wishlist items will remain in there until you remove them, however if you are not logged in they will be lost after 30 minutes of no activity.
Currently, we offer a mobile-friendly website. While we don't have a dedicated app, you can easily access our platform on your mobile device for a seamless experience.