FAQ's Section

Frequently Asked Questions

FAQ's

Our search allows you to explore a variety of clothing items by entering keywords, brands, or specific categories to find the perfect match.
Yes, you can search and compare prices, and view detailed information about clothing items directly from the retailers website.
Once you've chosen your desired items you can add them to your Wishlist by clicking the heart symbol, once you are happy with your Wishlist, at the click of one button you’ll be redirected to each separate retailer’s website to complete the purchase and arrange delivery directly with them. Or alternately click any item where you'll be redirected to the retailer's website to complete the purchase and arrange payment directly with them. Your purchase is made directly with the retailer, AZmoda does not currently support direct purchases.
As we do not take payment on our website, we will not be held accountable for any payment information, however, we prioritise your security, and only work with retailers who use a secure payment system.
Tracking your order is done directly through the retailer's website. Dependent on the retailer and who they use for their delivery service, you can receive relevant tracking information once the purchase is completed on their website.
Returns and exchanges are managed through the individual retailer's policies. Please refer to their terms and conditions for specific information.
While we don't directly handle customer support, each retailer has its own support system. Contact information and support details can be found on the respective retailers websites.
We strive to maintain up-to-date information, but the frequency of updates depends on the retailers. We encourage users to check the retailer's site for the latest stock and pricing.
Yes, you can save items and create your own personalised Wishlist. If you are logged in your Wishlist items will remain in there until you remove them, however if you are not logged in they will be lost after 30 minutes of no activity.
Currently, we offer a mobile-friendly website. While we don't have a dedicated app, you can easily access our platform on your mobile device for a seamless experience.